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Frequently Asked Questions
1How can I contact Resume Thrive for support?
You can reach us through our email, WhatsApp, and the contact form available on the Contact Us page. We respond to all inquiries within 24 hours of business days.
2What information should I include when contacting you?
On submission, please remember to include your name, e-mail, contact number, a small description of what you are requesting, and attach your current resume (if applicable), and any other useful information that may concern your resume service. This is how we can assist you the best.
3How long does it take to get a response to my inquiry?
We aim to answer all questions within 24 hours during working days. If you reach out to us after our regular work hours, please give us up to two business days to get back to you.
4Do you provide support for technical issues with your website?
Yes, if there are changes in your contact information after you have submitted the request, kindly notify us at the earliest through the Contact Us page or our email confirmation.
5Can I update my contact information after submitting a request?
Yes, if you need to update your contact information after submitting a request, please let us know as soon as possible by contacting us through the Contact Us page or responding to our email confirmation.
6What if I need to cancel or modify my service request?
Yes, if there are changes in your contact information after you have submitted the request, kindly notify us at the earliest through the Contact Us page or our email confirmation.
7Can I reach out to individual resume writers directly?
If you have general questions or want to get in touch with us, you can reach out through the Contact Us page. If you need help with your resume or want to talk to one of our writers, we have a secure messaging system that we'll set up once you choose a service.